How It Works


The initial setup

One of our customer service representatives will follow up with you shortly after your purchase.They will guide you through the Customer portal and explain how to best send in your materials.

This is the first step in getting your new website online. Your customer service representative will go over our procedures, answer your questions, and go through your new website with you so we know which parts you like and which parts you would like to change. Finally, your customer service representative will also guide you through our Customer portal, which enables you to quickly and easily make changes to the text content or add new features to your website.

Website Design

Creative Collaboration

Here you are assigned a personal designer that will handle all the necessary changes to your website. Your designer will be your primary point of contact with SiteMoto.

After talking to your welcome caller, you can send in any edited text, photographs, or other changes you would like to make to the SiteMoto design team at You will be assigned a personal web designer to handle all aspects of your website design. Once they have your photos, text, and any other materials, they will get to work on putting it all together to create a site design that is a unique reflection of your business and the services you offer – one you can be proud to show to your customers. And at any point in the future, if you would like to add something new or make changes to something on your website, just send a quick email to your web designer and they will take care of it.

Website Launch!

The finishing touches

Your website is now LIVE! From here we work on establishing your footprint in the search engines to bring clients/customers to your website to utilize your services.

Finally, 10-20 business days after your purchase, your website will go live! You can start using the site to promote your business right away, but we are still working on things behind the scenes. We are submitting your new website to the major search engines like Google, Yahoo, and Bing. It takes time for these search engines to index your site, sometimes a few weeks, so don’t worry if you can’t find your website by searching for it in Google right away. All of this takes time, but we’re working to get it done for you.

Congrats Call!

Perfecting Perfection

Congratulations! Your new website is now live. Shortly after your website launch, we will follow up with you to make sure everything is to your exact specifications.

Once your website is live, you will receive another call from our customer care department. This call is to congratulate you on your website going live and to make sure that you are satisfied with your design. This is a great opportunity to ask any questions you might have about your site design or about online marketing in general. Your congrats caller can lead you through the options we have to help you further personalize your site as well as go over different options for promotion.

Account Executive

Following Up

After your website has been live for a few months, your account executive will follow up with you to ensure your website is performing as it should and how to best improve it.

Three months after your website goes live, your account executive will get in touch with you to follow up about how things are going. At this point your website will have had enough time to have been indexed by Google and the other major search engines, so we should be seeing some progress in improving your search rankings for your keywords. This is a great time to talk about the online marketing options we offer and things we can do to improve your website. Your account executive will not be happy until you are happy, and they will check in with you a few more times each year, just to make sure you are satisfied with the work we are doing on your behalf.